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Concept
Manage in real time operations of multiple stores via Internet. The VGF
allows you to control various administrative and operational processes,
enable real-time performance monitoring of all stores from multiple views
and indicators (number of customers, products sold, services performed,
transactions, requests, payment, etc.). The adoption of VGF facilitates
the standardization of information, procedures and attendances, ensuring
quality maintenance of internal processes in each store, and consequently,
your brand's value. The system has advanced features to record and rule
events and activities in stores, allowing to identify, monitor and evaluate
all its processes at any time of day.
Needs
- Unify information database of all clients;
- Integrate operational and administrative environments of the Head
office and stores/franchises;
- To monitor all activities in stores / franchises in real time;
- Manage loyalty points system for customers of every store/franchise;
- Automate the request procedures for products and replacement material
with the franchiser;
- Manage marketing strategies, communication and customer relations.
Results
- Improve information and processes management in stores / franchises;
- Improve performance monitoring of results in stores/franchises;
- More agility to solve problems and adverse situations;
- Improve information management and customer statistics;
- Increase marketing activities and customer relationship.
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